Dana is a Client Services Specialist. She assists new and current clients with trademark and general inquiries on areas of law and practice procedures; as well as helping them to schedule consultations with an appropriate attorney. Dana has 20 years’ experience working in the geriatric industry with an emphasis on customer satisfaction. Dana believes that when you think about great services, it’s about how you take every interaction you have with the customer and using it as a way to improve their perception of your organization.
